Last updated 17 September 2026
The rules for using Waypoint Travel, and what we do and do not promise.
1. Who we are
Waypoint Travel ("Waypoint Travel", "we", "us") is operated by [to be supplied by the operator], registered at [to be supplied by the operator]. Company registration number [to be supplied by the operator]. You can reach us through the contact page.
By using Waypoint Travel you agree to these terms. If you do not agree, please do not use the service.
2. What Waypoint Travel does
Waypoint Travel plans door-to-door journeys. It combines the whole trip — the ride to the airport, flights, trains, ferries, coaches, transfers, the last mile and your stay — into ranked options with a complete-trip cost and an assessment of how tight each connection is.
Waypoint Travel is a planning and information service. Every figure shown is produced by our own routing engine from the inventory available to it. Where a figure is an estimate rather than a provider-confirmed price, it is labelled as an estimate in the interface.
3. What Waypoint Travel is not
Waypoint Travel does not currently sell, reserve or issue travel. We are not connected to airline, rail, ferry, coach, hotel or transfer reservation systems, and we do not take payment. Sending a trip request through Waypoint Travel does not create a booking, hold, option or reservation of any kind, and no availability is guaranteed.
When booking becomes available, Waypoint Travel will act either as agent for the supplier or as principal for a package, and the role will be stated clearly at the point of sale together with the applicable consumer protections.
4. Your responsibilities
You are responsible for the accuracy of the information you give us, including names, ages of children, dates and contact details. Airlines and rail operators price and carry passengers by age, and incorrect details can invalidate travel.
You are responsible for passports, visas, entry permissions, health requirements and insurance. Requirements depend on your nationality and route, and Waypoint Travel does not verify them for you.
You must be at least 18 years old, or the age of majority where you live, to submit a trip request.
5. Acceptable use
You may not scrape, copy, resell or systematically extract Waypoint Travel content, interfere with the service, attempt to access other users' data, or use Waypoint Travel for unlawful purposes.
We may suspend access where use threatens the security, integrity or availability of the service.
6. Accounts
You are responsible for keeping your sign-in details confidential and for activity under your account. Tell us promptly if you believe your account has been accessed by someone else.
You can ask us to close your account at any time. Closing an account removes your saved trips and trip requests.
7. Intellectual property
Waypoint Travel, its routing engine, its written city guides, its interface and its brand are owned by the operator and protected by copyright and related rights. Illustrative photography is used to show a style of accommodation and is labelled as illustrative; it does not depict a specific property.
Third-party trade marks — carriers, operators, ride-hailing services, accommodation brands — remain the property of their owners and are used for identification only.
8. Liability
Waypoint Travel provides planning information with reasonable care and skill. Because we do not operate transport or accommodation, we are not liable for the acts or omissions of carriers, operators, accommodation providers or transfer companies.
To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from your reliance on an estimated figure that the interface identified as an estimate. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited.
9. Changes and governing law
We may update these terms. Material changes will be announced in the interface, and the date at the top of this document will change.
These terms are governed by the law of [to be supplied by the operator], and the courts of [to be supplied by the operator] have jurisdiction. If you are a consumer, this does not deprive you of protections available under the law of your own country of residence.
Anywhere this document says “[to be supplied by the operator]”, the detail depends on the registered company, its address and its jurisdiction, and must be filled in by the owner before publication. We will not invent a company identity or a regulator registration.