Legal and policies

Accessibility

Plain language, no small print games. Available in 54 languages — English is the authoritative version of every document.

English is the authoritative version of this document. A translation is provided for convenience; if the meaning differs, the English text applies.

Last updated 17 September 2026

Our commitment, current state and how to tell us something does not work for you.

Our aim

We aim to meet WCAG 2.2 level AA: full keyboard operation, visible focus, sufficient contrast, text that resizes, and labelled controls. Airport search, filters, hotel and transport choices and the date strip are all operable from the keyboard.

Voice input and read-aloud are offered where the browser supports them, and are hidden where it does not rather than failing silently.

Known limits and feedback

The interactive map is visual. Every place plotted on it is also listed in text with a description, so no information is available only on the map.

If something is hard to use with a screen reader, a keyboard or a magnifier, please tell us through the contact page and describe what you were trying to do. We treat accessibility reports as faults, not suggestions.

Anywhere this document says “[to be supplied by the operator]”, the detail depends on the registered company, its address and its jurisdiction, and must be filled in by the owner before publication. We will not invent a company identity or a regulator registration.

Looking for practical answers instead? Visit the help centre.